Returns and refunds
Due to the nature of digital work and custom commissions, all digital sales are final once work has begun or files have been delivered.
- No refunds or exchanges on completed digital orders
- Minor revisions may be included depending on the services purchased
For physical products, returns are accepted under the following conditions:
- Item arrives damaged or incorrect
- Contact is made within 3-5 days of delivery
If approved, I may offer a replacement or refund depending on the situation.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Incorrect shipping information provided by the customer
- Delays caused by shipping carriers or external factors
- Completed digital work or downloaded files